Designed for Unique Properties
Tools that help you deliver the personalized experience your guests expect
Personalized Guest Experience
Create memorable stays with guest preference tracking, personalized communications, and special occasion recognition.
Unique Property Management
Manage distinctive room types, unique amenities, and special packages that set your property apart.
Direct Guest Communication
Build relationships with pre-arrival messaging, in-stay communication, and post-stay follow-ups.
Loyalty Programs
Create and manage loyalty programs that reward returning guests and encourage direct bookings.
Revenue Optimization
Maximize revenue with dynamic pricing, upselling tools, and package recommendations based on guest profiles.
Curated Experiences
Offer and manage local experiences, tours, and partnerships that enhance your guests' stays.
The Boutique Advantage
Boutique properties using iHakken create experiences that guests remember
- Increase direct bookings by 40%
- Boost guest satisfaction scores
- Create memorable personalized experiences
- Build lasting guest relationships
- Maximize revenue per guest
- Stand out from chain hotels
“As a boutique inn, personal touch is everything. iHakken helps us remember every guest's preferences and deliver the intimate experience they expect. Our repeat booking rate has increased by 60%.”
Emma Richardson
Owner, The Willow Creek Inn