AI-Powered Guest Experience
Let AI handle guest inquiries 24/7 while you focus on hospitality.
Transform your guest experience with iHakken's AI capabilities. Our intelligent chatbots answer questions about amenities, menus, and bookings around the clock. AI-powered voice calls handle phone inquiries automatically, while smart agents learn your operations to provide accurate, personalized responses. Upload your documents, menus, and policies - our AI learns and delivers contextual answers instantly.
- 24/7 AI chatbot for instant guest support
- AI voice calls for phone inquiries
- Intelligent agents that learn your business
- Custom knowledge base from your documents
- Automated responses in multiple languages
Multi-Location Business Management
Control every location from one place effortlessly.
Centralize your operations and eliminate manual updates. Whether you manage one property or multiple branches, iHakken keeps everything synchronized in real time. Each location can have its own branding, currency, and operational settings while maintaining centralized oversight.
- Manage unlimited branches
- Maintain brand consistency
- Support multiple currencies
- Get real-time updates
- Structure your organization clearly
Complete Restaurant Operations
Serve faster. Operate smarter. Waste less.
Simplify restaurant management and eliminate manual errors. Update menus instantly, control ingredient costs, and run promotions with ease. Track inventory, manage dietary restrictions, and ensure consistency across all your locations.
- Visual menu builder
- Ingredient and recipe tracking
- Instant pricing adjustments
- Allergen tracking
- Easy add-ons and customizations
Lodging & Accommodation Management
Stay organized. Stay booked. Stay in control.
Manage room inventory, pricing, and availability from one intuitive system. Eliminate manual tracking and avoid costly errors. From cozy B&Bs to luxury resorts, iHakken adapts to your property's unique needs.
- Organized room categories
- Floor layout management
- Amenity tracking
- Dynamic pricing
- Guest capacity configuration
Team & Permission Management
The right access. The right people. Zero confusion.
Give every team member exactly the permissions they need while protecting your operations from costly errors. From business owners to front-desk staff, everyone gets precisely the access they require with full accountability.
- Structured role-based access
- Custom permission settings
- Secure onboarding
- Activity monitoring
- Multi-authentication login
Real-Time Analytics & Insights
See what's working. Fix what's not instantly.
Track performance in real time, uncover growth opportunities, and make faster decisions with clear, actionable insights. Beautiful visualizations make complex data easy to understand and act upon immediately.
- Real-time dashboards
- Top-performing items and rooms
- Trend analysis
- Custom reports
- Exportable insights
QR Code & Contactless Experience
Faster service. Instant updates. Zero reprints.
Deliver seamless digital experiences while reducing printing costs and operational friction. Update content instantly without reprinting, track guest engagement, and provide modern touchless experiences.
- Custom-branded QR codes
- Dynamic content linking
- Scan analytics
- Instant updates
- Print-ready formats
AI Features & More
Discover the full range of AI-powered capabilities and tools that make iHakken the complete solution for modern hospitality.
AI Chatbot
Deploy intelligent chatbots that handle guest inquiries 24/7 with contextual responses.
AI Voice Calls
Handle phone inquiries with AI voice assistants for reservations and information.
AI Agents
Advanced AI that learns your operations and automates complex workflows.
Multi-Currency
Accept and display prices in any currency with automatic conversion.
Mobile-First Design
Manage your business on any device with our responsive interface.
Enterprise Security
Enterprise-grade with encryption, SSO, and advanced security features.
Real-Time Sync
Changes propagate instantly across all devices and locations.
Smart Notifications
Stay informed with customizable alerts and notifications.
Availability Management
Control availability by day, time, or custom schedules.
Custom Configuration
Tailor every aspect of the platform to your needs.
Workflow Automation
Automate repetitive tasks and streamline operations.
Seamless Integrations
Connect with the tools you already use. iHakken integrates with leading platforms across payments, bookings, marketing, and more.
Stripe
Payments
Square
Payments
PayPal
Payments
Booking.com
OTA
Expedia
OTA
Airbnb
OTA
Mailchimp
Marketing
HubSpot
CRM
Salesforce
CRM
Slack
Communication
Zapier
Automation
QuickBooks
Accounting
Don't see your integration? Let us know what you need.
Enterprise-Grade Security
Your data security is our top priority. iHakken is built with industry-leading security practices and compliance standards.
- GDPR compliant
- 256-bit SSL encryption
- Daily encrypted backups
- Two-factor authentication
- SSO with SAML 2.0 (Enterprise)
99.9%
Uptime SLA
24/7
Security Monitoring
<15min
Incident Response
0
Data Breaches